Quality Assurance

Our dedication to product excellence, brand management and quality assurance has been recognized by the business community. We were awarded the Regional Headquarters Award by the Economic Development Board of Singapore and SPRING Singapore in March 2006. We were amongst the Enterprise 50 Award winners for three consecutive years in 2004, 2005 and 2006. As a mark of our total quality management, we have attained the BS EN ISO 9001:2000 certification for quality management.

Quality control is a top priority at Sitra and is one of our key competitive strengths on which we build our branding. Our continuous emphasis on the quality of our products, both in the raw timber materials used as well as the quality of production has enabled us to establish a good track record in the industry and enhance the value of our proprietary brands.

In recognition of our commitment to supply quality wood-based products, our Company obtained the ISO9002 certification in 1997, which was later upgraded to the BS EN ISO 9001:2008 certification in 2011 issued by AJA Registrars. Our quality control system is subject to annual internal audit and re-certification by AJA Registrars to ensure our ability to comply with the required standards.